Remote Monitoring Nurse (Spanish)
Philippines
Permanent - Work From Home
Full time
Join Amped HQ: Where Healthcare Innovation Meets Exceptional Service
Amped HQ is experiencing rapid growth, and we're looking for exceptional talent to join our team and make a real impact for our staff and clients alike.
About the Role
We’re hiring a Remote Monitoring Specialist to support a cutting-edge senior care technology platform that uses advanced 4D radar and AI to deliver dignified, privacy-focused, real-time fall detection and wellness monitoring. The platform empowers seniors to live safely and independently while ensuring timely intervention whenever they need support.
In this role, you will be part of a 24/7/365 remote operations team, ensuring the monitoring portal runs efficiently and all care protocols are consistently followed. You’ll also play a key role in supporting the platform’s Hispanic user population through wellness conversations, system education, and responsive customer service.
Why Amped HQ?
What sets us apart is our track record of unprecedented client and employee retention. We're disrupting the outsourcing industry by combining:
- Top-tier talent and leadership with cutting-edge systems
- Authentic relationships that go beyond transactional interactions
- Continuous growth opportunities in both personal and professional development
- A dynamic, engaging culture where work doesn't feel like just work
Our Commitment to You
- Guided by our core values—People First, Innovation, and Growth—we offer:
- Direct access to senior management and decision-makers
- Premium tools and resources to excel in your role
- Customized upskilling opportunities aligned with your career goals
- A workplace that values your expertise and invests in your future
If you're a registered nurse looking to combine your clinical expertise with customer service excellence in an environment that truly supports your growth, we want to hear from you.
Responsibilities
Your Role & Impact
- Ensure smooth and efficient operation of a real-time 24/7/365 remote monitoring portal.
- Respond promptly to fall detection alerts and coordinate accurate and timely intervention.
- Engage proactively with Spanish-speaking residents, providing system education, wellness check-ins, and clear communication.
- Maintain accurate and updated resident profiles, ensuring data integrity at all times.
- Participate in data analysis derived from the system and support policy development based on those insights.
- Uphold all protocols, guidelines, and quality standards related to remote care operations.
- Coordinate with colleagues and management to ensure seamless communication and case escalation when necessary.
- Contribute to overall resident wellness by integrating wellness-focused practices into daily interactions.
- Attend administrative meetings and relay key updates to applicable teams.
Requirements
What We're Looking For
The ideal candidate brings both clinical excellence and a passion for service. To thrive in this role, you should have:
- A Valid Nursing License in the Philippines or the US with exposure to geriatric or emergency care.
- Strong ability to translate spoken and written content between English and Spanish (Hispanic dialect).
- Experience in customer service, healthcare support, remote monitoring, or related fields preferred.
- Ability to work independently and exercise sound judgment in time-sensitive situations.
- Demonstrated professionalism, tact, and diplomacy when working with individuals across different levels.
- Strong problem-solving abilities and the capacity to build trust and rapport with remote users.
- Familiarity with HIPAA or similar data privacy standards, with a commitment to maintaining confidentiality.
- Comfortable working with technology and learning system functionalities related to fall detection and wellness monitoring.
- Willingness to work in a live, real-time monitoring environment with minimal supervision after training.
- Can start ASAP
- Willingness to work flexible hours as required (any shift and willing to work on weekends)
Benefits
What's in It for You?
At Amped HQ, we're redefining what outsourcing can be. Led by a dynamic, forward-thinking leadership team focused on results rather than red tape, we give you the autonomy to structure your day for maximum impact. We prioritize what matters, deliver excellence, support each other, and genuinely enjoy what we do.
Work-Life Balance & Flexibility
- 100% permanent work-from-home setup
- Complete WFH equipment and tools provided
- Flexible working environment that adapts to your needs
Health & Wellness
- HMO coverage for you starting on your first month!
- Full statutory mandatory benefits (SSS, Pag-IBIG, PhilHealth, 13th Month Pay)
- Company-wide focus on employee health and wellness initiatives
Career Growth & Development
- Exceptional career advancement opportunities
- Direct access to senior management for mentorship and guidance
- Personalized professional development programs
- Annual performance appraisals with clear growth pathways
Culture & Community
- Energetic, collaborative international team
- Monthly gratitude events celebrating achievements and milestones
- Supportive environment where relationships truly matter
- Competitive salary package that recognizes your expertise
Ready to Join Us?
Our application process is straightforward: initial screening, followed by first and second interviews with HR, and a final interview with leadership. Each step is designed to ensure we're the right fit for each other.
If you're ready to be part of something different—where your nursing expertise meets innovation, growth, and genuine appreciation—click Apply below.
We're excited to meet you!
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